Terms & Conditions

Please read all the Terms & Conditions and do not use the a2zfood website or Mobile Application if you do not agree to these Terms & Conditions.

Acceptance of Terms & Conditions: www.a2zfood.com.np and a2z Food are registered website and mobile application respectively, of A To Z Sewa Online Shopping Pvt Ltd. Terms & conditions listed here apply to the use of the website, mobile app or any services offered through this website and mobile app. By using the website, mobile app or any services offered, you agree to the Terms & Conditions. The term “a2zfood” will be applicable to either one or both the services offered i.e website and mobile application.

We will keep updating and modifying our Terms & Conditions without any prior notice and revised Terms & conditions will be a bounding agreement. It will be user’s responsibility to review them from time to time. At any point, you don’t agree, you can refrain from using a2zfood.

We might email you information regarding your activities, updates and services offered by us.

The complete a2zfood Terms & Conditions are listed below:

Registration – You will be required to register to a2zfood to use any features and services offered. You agree to provide us with accurate personal details by registering and keeping it updated. You will not use fake names or impersonate any person. Violation of any of these may result in debarring you from using a2zfood with no prior notice or explanations.

As a pre-condition of account registration, you allow us to send you promotional emails and any services offered through a2zfood.

Users will be solely responsible for their activities and maintaining confidentiality. We reserve all rights to cancel a user name or refuse registration.

Use of products and services – It shall be user’s responsibility to carefully use the products and services offered by us. a2zfood does not guarantee any availability or refusal of the services offered by the restaurant owners. There can be instances when the restaurant owners do not avail of the a2z coupons for any particular reason. a2zfood shall not be held responsible for any such unforeseen circumstances. Users will be responsible for the comments or reviews posted and a2zfood cannot be held responsible for any such comments. The user agrees to refrain from using any abusive, offensive, vulgar or objectionable comments to anybody in the website/mobile app. a2zfood reserves the rights to terminate the membership if a user is found to be using those means.

Terms & Conditions for all a2z coupons (a2zfood) – a2z coupons do not have and cannot be redeemed for any cash value. It is illegal for the users to sell these coupons for any price to other users. a2z coupons are strictly meant to be used for your personal use and any commercialization of the coupons may result in cancellation of your a2zFood membership with no explanation. The a2z coupons cannot be applied to other offers or promotions by the restaurant. Use of a2z coupon is at your discretion. No claims can be made for any unused and expired coupons. a2z coupons are issued by the restaurant owners and not a2zfood. The restaurants can have certain pre-conditions for the a2z coupons, for eg. the coupon is applicable only to food and drinks. However, that shall be mentioned before hand by the restaurant owners. a2z coupons will also have an expiry date. In case of any termination of a restaurant for any reasons, all the unused a2z coupons pertaining to the specific restaurant will be void thereafter. No claims by the users or restaurants will be entertained.

Terms & Conditions for Restaurant owners - a2z coupons are issued by the restaurant owners and not a2zfood . As a merchant, you will be able to put some restrictions on those coupons before hand with a time frame. Restaurant owners shall abide to entertain the a2z coupons to the users in the valid period. If the coupons have expired, it will be sole discretion of the restaurant owners to avail them. a2zfood shall not be held responsible for any altercation between the users and the restaurant owners. a2zfood reserves the right to suspend or terminate any restaurant owner from the use of the services, for any reasons which do not match their principles, with no explanations provided. Restaurant owners will have to honor the coupons downloaded by the users, even after terminating your contract with us. The coupons are generally valid for one month since the date of issue.

Conditions for use of a2z Food - Use of a2z Food is meant for personal, non-commercial use and at user’s own risk. There may be data loss due to unforeseen interruptions and a2zfood shall not be responsible. a2zfood can change the content or services provided at any given time. a2zfood may be unavailable for maintenance or any other reason. Any damages pertaining to use of a2zfood with respect to Trojans or any viruses will not be the responsibility of a2zfood . The users should abide to all the rules and regulations and no illegal activity in any form is permitted.

In case of any dispute, the user and restaurant owner agree to discontinue membership and will not held any team member of a2z Food responsible. a2z Food shall not be liable for any incurred damages, whatsoever it may be.

Termination – a2z Food reserves the complete right to terminate membership of any user or restaurant owner without any explanation or any prior notice. In case of any dispute, user/restaurant owner are entitled to bear all the costs incurred during the procedure.

Please do not use a2z Food if these Terms & Conditions are not agreeable to you.


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